Accessibility Checklist: Email

Text 

• Sans Serif, Tahoma, and Verdana fonts are the easiest to read.

• Black or blue text is easiest to see for most people. 

• Bold text to call attention to important information (instead of using red text).

• Avoid underlining text unless the text is a clickable hyperlink.

• Avoid italics unless necessary (book titles, scientific names)   

List of Items 

• Use the Bulleted List or Numbered List feature in the editing toolbar.  

Hyperlinks

• All links should be descriptive links that tell the user where the link will take them. Do not make “click here” a hyperlink.

  • Good example: Visit the NC Zoo website. 

Images with Text in the Body of an Email

• Write out the important information of an image that contains text (e.g. flyer, postcard, infographic)

 Photographs in the Body of an Email

• Gmail allows users to include alt text for photos

  • After inserting the photo, click the photo to edit alt text

  • Provide a brief, objective description of the photo 

Accessibility Checklist: Email (Google Doc version)