TABLE OF CONTENTS


Note: YuJa’s machine captioning does a good job, but there can be mistakes that would hinder someone who is relying on those captions from grasping the full meaning of the video, unintentionally creating barriers to learning. We want all of our students to have an equitable learning experience and have the same opportunities to be successful and supported. Please make sure that you edit your captions for accuracy after creating them.


Videos Created in YuJa

If you created your video using the YuJa desktop app and saved it directly to your Yuja account, the video will be automatically captioned. Once you receive an email that your captions are ready, you will only need to edit the captions to make sure that they are correct. 


Videos uploaded from your computer or phone 

If you created and/or edited a video on your computer or phone and then uploaded it to YuJa, it will be automatically captioned. Once you receive an email that your captions are ready, you will only need to edit the captions to make sure that they are correct. 


Request Captions

Sometimes the system may glitch and fail to create captions, and if you edit your video in YuJa, it is often easier to request new captions than to adjust the existing captions. You can do this by hovering over the video in your media library and choosing "More" to open more options. 

  1. From this menu, choose "Accessibility".
  2. From the page that opens, you can delete existing captions and then choose "Auto Caption".

The dialog box where you can change the settings of your video with the selections "Accessibility" and "Auto caption" highlighted.

3. Use the pop-up window to select the language for captions and select “Send Caption Request”.The Caption Request window with the language and request button highlighted. 

4. You will receive an email when your captions are ready. 

5. Check your captions for accuracy.